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Get inspired on all things hospitality technology

During the COVID-19 crisis, technology has undoubtedly enabled us to stay safe, connected, stimulated, and productive in a way that would have been unimaginable, even 20 years ago. 

4 must-haves for a hotel tech stack in 2023

Hotels will benefit from reviewing their tech stack. The next generation of PMS is cloud-native, self-service, open and instantly connectible.

4 Must-Haves for a Hotel Tech Stack in 2022 | Apaleo Blog

There are many different metrics a hotel may want to track, but the three most fundamental metrics are the average daily rate (ADR), the occupancy rate (OR), and the revenue per available room (RevPAR).

The 3 most important hotel metrics and how to improve them

Discover the 3 fundamental hotel metrics which software can impact: average daily rate (ADR), occupancy rate (OR), and revenue per available room (RevPAR).

The 3 Most Important Hotel Metrics & How to Improve Them | Apaleo Blog

These days, we talk about cybersecurity far less than we talk about melting icebergs, political problems or plastic straws. Those are things we can do a little something about, but cybersecurity is one of those problems that feel far out of most our hands.

A make-or-break issue for hotels: guests want cybersecurity

Cybersecurity is one of the most pressing issues for the hotel industry and modern software like cloud-native PMS can support in to keep your business safe.

A Make-or-Break Issue for Hotels: Guests Want Cybersecurity | Apaleo Blog

The future of mid-sized hotel groups of all categories doesn’t necessarily look like robots and facial recognition, at least not in the short-term.

The technology status quo for hotel chains in 2022

The Technology Status Quo for Hotel Chains in 2022 | Apaleo Blog

Here are 20 of the most innovative and fast-growing hospitality brands out there, to get inspired.

20 innovative accommodation brands challenging the status quo

Discover Hotels, aparthotels, co-living, outdoor cabins, hybrid concepts, flexible living with tech-enabled concepts are gaining rapid market share.

20 Alternative Accommodation Brands Challenging the Status Quo | Apaleo Blog

Unless you’re living a version of The Truman Show, you’ve seen the word recession floating around the web recently. The Marriotts and Hyatts of the world have been noticed using words like caution in light of the potential to see a recession soon. 

A smart approach to economic downturns for hotel chains

What are the things you can do on your hotel technology today to secure your business for tomorrow's potential economic downturn?

A Smart Approach to Economic Downturns for Hotel Chains | Apaleo Blog

The hotel property management system (PMS) has been around for about 50 years. That’s HALF A CENTURY. That’s as old as the Beatle’s last album Let It Be, Walt Disney World, Watergate, and Amtrak.

50 years of the hotel PMS (and why it matters)

50 Years of the Hotel PMS (and Why it Matters) | Apaleo Blog

If you haven’t heard the acronym yet, the forces of digital transformation in hospitality will certainly lead you to hear about and consider a MACH architecture for your hotel group's digital ecosystem.

A practical introduction to MACH architecture & composable hospitality

Discovering the latest industry trends in booking behaviours has uncovered several noteworthy topics around the adoption of technology and bridging the staff shortages gap.

Ready, set, succeed: A game plan for operational success

Ready, set, succeed: A game plan for operational success | Apaleo Blog

A recent survey of 100 hoteliers has uncovered some shocking insights into outdated hotel processes. Breaking down how hotels interact with guests is essential to improving processes. 

Back to basics: Most hotels still rely on pen and paper

This “best-of-breed” approach has been around for several decades in the technology industry.

What’s all the hype about “best-of-breed” and why you should embrace it 

The hospitality sector has been grappling with a challenge that threatened to put this hard earned reputation at risk – an unprecedented staff shortage.

How to attract and retain the best hospitality staff

The innovative solutions that are helping to combat hospitality staff shortages 

How to attract the best hospitality staff | Apaleo Blog

From innovative building designs to water conservation and waste reduction strategies, in this article we'll explore the initiatives being taken by hospitality brands to create a more sustainable future.

How sustainable hotels pioneer eco-friendly hospitality

 Eco-friendly hotels embrace technology to foster greener experiences for their guests. 

Sustainable hotels | Apaleo Blog

The importance of effective change programs when adopting new hospitality technology solutions 

How to be a change champion when it comes to hospitality technology

How to be a change champion in hospitality technology | Apaleo Blog

Find out why an API-first property management platform is a crucial component of a smart revenue strategy. 

Why an API-first property management platform is the key to a smarter revenue strategy

API-first platform and revenue management | Apaleo Blog

Hotel PMS transformed: hotel automation for check-ins, reservations, maintenance, billing, and inventory balances, merging technology with a personalised touch.

A practical guide to automation in 2024 

Read our article on how to make your hospitality business appealing to bleisure travellers and digital nomads with a modern property management platform. 

How to serve digital nomads and bleisure travellers with an open platform

Hotels in the DACH region outperformed serviced apartments in Q3. Serviced apartments saw stronger increase in nightly rates than hotels. 

DACH hotels and serviced apartments see year-over-year revenue growth in Q3

A growing band of technology-focused hospitality businesses are finding that neither route offers them the perfect solution any more. In this article we explore the modern dilemma of whether to buy off-the-shelf or build in-house, proprietary solutions.

How to solve the buy or build dilemma in hospitality property management

Find out how to solve the buy or build dilemma in property management. The choice for modern operators evolved, it's not strictly binary.

Buy or build dilemma in property management | Apaleo Blog

The pandemic highlights the importance of agile adaptability and reducing vendor dependency. Despite widespread use of legacy systems, the growing popularity of SaaS applications emphasizes the benefits of a platform approach, regardless of company size.

How to switch from a legacy PMS to a modern platform

When it comes to hospitality, contactless doesn’t mean humanless. Here’s how different operators are striking the right balance between technology and the human touch. 

Contactless doesn’t mean humanless: hospitality technology & the human touch

As the year comes to a close, find out what’s in store for hospitality technology in 2024 with Apaleo’s trends and predictions.

Hospitality technology: what’s in store for 2024?

As the year comes to a close, find out what’s in store for hospitality technology in 2024 with Apaleo’s trends on tackling staff shortages and more.

2024 trends in hospitality technology | Apaleo Blog

Whereas once all-in-one hotel property management system (PMS) sufficed, today’s operators realise that only specialised tools ensure fast adoption to new innovations.

Why all-in-one hospitality technology platforms will soon perish

All-in-one suites, once hailed for their promised compatibility, face a bump in the road: cloud-native platforms offering an entire selection of hotel apps. 

Why all-in-one platforms soon perish | Apaleo Blog

The Apaleo Community serves as a vibrant hub for every stakeholder of the hospitality industry, from revenue managers to receptionists.

How to build the #1 community in hospitality technology  

The Apaleo Community is a platform where hoteliers could confidently advance in their digital transformation and expand their knowledge of hotel technology. 

 #1 community in hospitality technology | Apaleo Blog

Find out how to design the best contactless hotel guest experience using hospitality technology. 

How to design the contactless hotel guest experience right using technology

Find out how to design the best contactless hotel guest experience using hospitality technology, addressing challenges like personalisation, and communication.

Designing a contactless hotel guest experience | Apaleo Blog

DACH hotels saw a revenue surge, while serviced apartments faced occupancy drops. Overall, a positive picture.

DACH hotel sector outshines serviced apartments in Q4 revenue boom

During a time of rapid digital transformation, hoteliers are under enormous pressure from consumers for seamless, personalised guest journeys, but lack the people to deliver it.

Using hotel automation to alleviate staff shortages

Find out how to use hotel automation to combat hospitality staff shortages. Take it in stages and you’ll see how automation can have an impact on your business. 

Hotel automation to alleviate staff shortage | Apaleo Blog

The advantage of open API platforms lies in swapping out one-stop-shops for a foundational platform that allows property managers to connect a seemingly endless combination of technology tools, which all speak to each other.

How plug-and-play is transforming the onboarding experience in hospitality technology

Learn how to make great decisions about your integrations, swapping out one-stop-shops for a foundational platform, where apps are designed to work together.

Plug-and-play onboarding in hospitality tech | Apaleo Blog

Employees will often depart because they’re not receiving the support and job satisfaction they were expecting, but research shows proper onboarding can change all that. 

How to make onboarding stress-free for your hospitality staff

Find out how to onboard hospitality staff effectively. They’ll be happier and that will be reflected in their performance and guest satisfaction as well. 

How to onboard hospitality staff effectively | Apaleo Blog

Find out why high-tech and high-touch hotel models are helping hoteliers to combat hospitality staff shortages and appeal to tech-savvy travellers.

High-tech, high-touch hospitality: why adopting AI is crucial for hoteliers 

Find out why high-tech and high-touch hospitality models are helping hoteliers to combat hospitality staff shortages and appeal to tech-savvy travellers. 

High-tech and high-touch hospitality | Apaleo Blog

High-tech, high-touch hospitality: why adopting AI is crucial for hoteliers

Revolutionise your hospitality business with no-code automation. Streamline operations, enhance guest experiences, and boost revenue - no coding skills needed.

Grow your hospitality business with no-code automation

Find out how you can grow your hospitality business with no-code automation. Streamline operations, enhance guest experiences, and boost revenue without coding.

Grow your business with no-code automation | Apaleo Blog

No-code automation relies on tools that do all the coding behind the scenes. As far as the user is concerned, they can concentrate on the ultimate outcome, defining what new automation is required to move quickly to a working solution. 

How to boost hotel automation with no-code programming

Find out how to begin using no-code automation in your hotel tech stack. Here, we give you our 4 essential tips for how to get started with no-code automation.

How to boost hotel automation with no-code | Apaleo Blog

Stephan Wiesener of Apaleo and Mike Rawson of citizenM emphasize the transformative potential of generative AI in hotel operations, predicting it will be a crucial technology decision for the next 10-15 years. 

Leading with generative AI: From enablement to empowerment

The future of property management must evolve to enable AI innovation, making it quick and easy for hoteliers to integrate constantly AI into operations. 

Custom integrations are vital as they enable hotels to tailor their technology stack to meet specific needs, ensuring smooth workflows and optimal performance.

Why are custom integrations becoming a key trend for hotel groups?

Discover why custom integrations are so critical nowadays, and what challenges do hotel groups face with their existing hotel property management systems.

Custom integrations for hotel groups | Apaleo Blog

Thanks to Apaleo’s robust APIs and no-code automation platforms like Make.com, creating a powerful AI assistant and chatbot interface for your hotel is straightforward and quick.

How to bring the power of AI to your hotel operations with Make & ChatGPT

Discover actionable insights into effectively applying AI in hospitality by creating a powerful AI assistant and chatbot interface for your hotel group.

Quick wins: Applying AI in hotel operations | Apaleo Blog

In partnership with Fraunhofer IAO and the FutureHotel Innovation Network, we’re launching a series of articles to guide hoteliers through AI adoption in hotel operations. 

Guiding hoteliers through AI adoption: Questions, strategies, and vision setting

Discover actionable insights to navigate AI implementation in hotel operations and unlock its full potential. Achieve tangible results with industry experts!

Guiding hoteliers through AI adoption | Apaleo Blog

Hoteliers must prioritise education by providing staff with the tools and knowledge they need to understand how AI technologies can be integrated into everyday operations.

Guiding hoteliers through AI adoption: Empowering hotel staff through education and culture

When hotel staff are encouraged to experiment with AI-powered solutions, share their experiences across departments, it amplifies the potential for success.

Empowering through education and culture | Apaleo Blog

With the rise of AI agents and AI-powered tools, the hospitality tech industry is at the beginning of a brand-new era, transforming traditional systems and paving the way for more agile and AI-agent-driven platforms. 

Top 10 trends to drive your hospitality into an agent-first world

Explore the top 10 trends in hospitality tech driving AI agents and discover why flexible, open as well as modular platforms must be your priority now!

The rise of AI agents in hospitality | Apaleo News

This page offers a comprehensive overview of AI agents - covering their definition, types and characteristics, key benefits, and the potential future role they may play in the hospitality industry.

What is an AI agent?

Discover how AI agents are advancing digital transformation in the hospitality industry with the power of automation.

AI agents in the hospitality industry | Apaleo Blog

This blog article explores how technology is reshaping the hospitality industry by enabling the convergence of property types, guest segments, and operating models.

Infinite hospitality: powered by tech, driven by AI 

Explore how the convergence of hospitality is powered by open tech and AI – meeting rising guest expectations across all property types.

How open technology is powering the convergence of hospitality | Apaleo News

Infinite hospitality: powered by tech, driven by AI

This article provides a clear overview of how API-first platforms, AI agents, and the Model Context Protocol (MCP) are shaping the hospitality. It highlights their individual roles, how they work together, and why they matter for hoteliers.

 API-first, AI agents, and MCP: The new building blocks of hospitality innovation

Discover how API-first, AI agents, and MCP are shaping the new building blocks of hospitality innovation.

How API-first, MCP, and AI agents are transforming hospitality | Apaleo Blog

API-first, AI agents, and MCP: The new building blocks of hospitality innovation

This article explores how AI and automation are transforming the hospitality industry, with key insights from the 2025 h2c global study on AI adoption, integration challenges, and the growing importance of Business Intelligence in shaping hotel operations.

AI and automation in hospitality: Key takeaways from the h2c global study 2025

Discover how AI and automation are reshaping the hospitality industry. Explore key findings from the h2c Global Study 2025 on AI adoption, integration challenges, and the role of Business Intelligence in enhancing hotel operations.

How AI and automation are transforming hospitality | Apaleo News

This blog article explores the rise of the autonomous hotel, where AI agents independently manage operations, creating a more efficient, guest-focused experience that goes beyond automation.

From automation to autonomy: Paving the path to fully autonomous hotels

Uncover the next level of hospitality with the rise of autonomous hotels.

The rise of autonomous hotels | Apaleo Blog

The article highlights ten key agentic AI trends set to reshape hotel operations in 2026, showing how AI agents will integrate into daily workflows, boost productivity, and reduce manual work.

10 agentic AI trends driving the shift to autonomous hotel operations in 2026

Discover how agentic AI will become the backbone of hotel operations in 2026, enabling new levels of autonomy while reducing labor pressure, improving margins, and boosting distribution.

How agentic AI will transform hospitality in 2026 | Apaleo News

This article highlights the shift in the tech stack towards autonomous AI agents and agent-ready apps that simplify processes and redefine workflows.

The autonomous hotel starts with an open architecture

Explore how the shift towards autonomous hotels is shaping the tech stack, with open architecture playing a key role in optimising operations and guest interactions.

The shift of the tech stack | Apaleo Blog

With AI agents moving from experimentation into everyday hotel operations, open, API-first infrastructure is becoming the foundation that decides whether they deliver, turning standalone tools into coordinated, agentic hotels.

The Agentic Hotel: How open infrastructure turns AI into operational performance

How open, API-first infrastructure turns agentic AI into real operational performance for hotels, and why it must fit how each property works.

The Agentic Hotel | Apaleo News

This article introduces the h2c Global Study 2026, exploring how AI and agents are transforming hospitality and driving real impact for guests, staff and hotel operators.

AI Opportunity Study 2026 - h2c

Discover how AI and agents are transforming hospitality, and what the h2c Global Study 2026 reveals about the shift from AI adoption to real operational impact.

How AI and agents are transforming hospitality | Apaleo News

From AI adoption to impact: Key takeaways from the h2c Global Study 2026

More hotels are putting AI agents to work in day-to-day operations with the Apaleo MCP Server. Usage has grown by 70% in just three months, with adoption spanning independent hotels and large hospitality groups alike.

 Hotels are putting AI agents to work in live operations, with Apaleo MCP Server use up 70%

Discover how agentic hospitality is becoming a reality as hotels of all sizes put AI agents to work in everyday operations with the Apaleo MCP Server.

 Agentic hospitality takes off as Apaleo MCP adoption grows | News

Industry trends

As the hospitality industry evolves, it moves beyond simple automation, embracing AI systems that autonomously make decisions using real-time data and standardised processes, paving the way for the era of the autonomous hotel.

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Blog - Industry trends

Stay up-to-date with the latest hotel technology industry trends and evolutions from including reports, how-to's and more.